Responsible Gaming
Gaming Should Be Entertainment
At Mystake, we believe that gambling should be enjoyed as a form of entertainment only. It should never be viewed as a way to make money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
Mystake is only available to players aged 18 years or older (or the legal gambling age in your jurisdiction). We are committed to preventing underage gambling and verify all players' ages during registration.
If you are under 18, you must not access or use this website.
Warning Signs of Problem Gambling
Please be aware of these warning signs, which may indicate a problem with gambling:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Neglecting family, friends, work, or studies due to gambling
- Using gambling to escape stress, anxiety, or other problems
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to cut down or stop gambling
- Gambling with larger amounts to achieve the same excitement
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Control Features
Mystake provides several tools to help you manage your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a specific period
- Reality Checks: Receive pop-up reminders about how long you've been playing and how much you've spent
- Session Limits: Automatically log out after a set period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
To access these tools, please visit your account settings or contact our support team.
Get Help – Support Organizations
If you or someone you know is struggling with gambling, please reach out to one of these organisations:
United Kingdom
- GamCare – Free confidential support and advice
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Self-exclude from all UK-licensed gambling operators - National Problem Gambling Clinic
Free NHS treatment service for gambling addiction
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Take Action Now
If you think you may have a gambling problem, please seek help today. Problem gambling is treatable, and support is available. There is no shame in reaching out – many people have successfully recovered with proper support.
Remember: Your wellbeing is more important than any game. If you need help, contact one of the organisations listed above or speak to a trusted friend or family member.